How to Unsend Email in Outlook: A Step-by-Step Guide

Outlook LogoSource:

If you’ve ever sent an email and instantly regretted it, you’re not alone. Whether you accidentally hit send before you were ready, or you realized you sent it to the wrong person, it can be a stressful experience. Fortunately, if you use Outlook, there’s a way to unsend emails so that you can correct your mistake. In this guide, we’ll walk you through the steps to unsend email in Outlook.

Step 1: Enable the Undo Send Feature

Outlook SettingsSource:

The first step to being able to unsend emails in Outlook is to enable the Undo Send feature. This feature gives you a short window of time after you hit send to cancel the email before it gets sent out. Here’s how to enable it:

  1. Open Outlook and click on File in the top left corner.
  2. Select Options from the left-hand menu.
  3. Click on Mail in the left-hand menu.
  4. Scroll down to the section labeled Send Messages and check the box next to “Undo Send”.
  5. Choose the amount of time you want to give yourself to unsend emails (the maximum is 30 seconds) and click OK.

Once you’ve enabled the Undo Send feature, you’ll be able to unsend emails within the time limit you set.

Step 2: Unsend an Email in Outlook

Outlook EmailSource:

Now that you’ve enabled the Undo Send feature, here’s how to unsend an email in Outlook:

  1. After you hit send, look for the message at the bottom of the screen that says “Message sent”.
  2. Click on the “Undo” button that appears next to it.
  3. The email will be recalled and you’ll be taken back to the draft version of the email.

That’s it! You’ve successfully unsend your email in Outlook.

Step 3: Check the Status of Sent Emails

Outlook Email TrackingSource:

If you’re not able to unsend an email in time, you can still check the status of sent emails in Outlook. This can be helpful if you want to confirm that an email was sent, or if you want to see if it was opened or read. Here’s how to check the status of sent emails:

  1. Open the Sent Items folder in Outlook.
  2. Double-click on the email you want to check.
  3. Click on the “Tracking” button in the top menu.
  4. You’ll be able to see the status of the email (such as whether it was sent, delivered, or read) and any associated notes or responses.

By checking the status of your sent emails, you can stay on top of your communication and make sure that your messages are being received.

Step 4: Tips for Avoiding Email Mishaps

Outlook TipsSource:

While being able to unsend emails in Outlook is a useful feature, it’s always best to avoid mistakes in the first place. Here are some tips for avoiding email mishaps:

  • Double-check your emails before sending them to make sure they’re free of errors and are going to the right people.
  • Consider using a delay send feature, which allows you to schedule emails to be sent at a later time. This can give you time to review your emails before they go out.
  • If you’re sending sensitive information, make sure to use email encryption to protect the contents of your message.
  • Be mindful of your tone and language; emails can be easily misinterpreted, so choose your words carefully.

By following these tips, you can minimize the chances of making a mistake when sending emails in Outlook.


By enabling the Undo Send feature and following the steps outlined in this guide, you can unsend emails in Outlook and correct any mistakes you may have made. Additionally, by checking the status of your sent emails and following best practices for email communication, you can ensure that your messages are being received and are having the intended effect.

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